Donor Notifications

triggered email communications and statements

11 articles in this collection
Written by Maggie Vice

Triggered Communications

Where do I set up my outbound email address?

Instructions to add the from name/email address for donor notifications

Written by Maggie Vice
Updated over a week ago

When should I enable the first gift triggered communication series?

First gift triggered communication

Written by Maggie Vice
Updated over a week ago

Does Vision2 send expiring credit card notices to donors?

Configure the expiring/expired credit card email communication trigger

Written by Maggie Vice
Updated over a week ago

Does Vision2 send returned payment notices to donors?

Configure the returned payment email communication trigger

Written by Maggie Vice
Updated over a week ago

Does Vision2 send returned payment notices for recurring gifts to donors?

Configure the recurring payment failure email communication trigger

Written by Maggie Vice
Updated over a week ago

Can we send confirmation emails for recurring gifts?

Send an email confirmation to a donor when a future or recurring gift processes

Written by Maggie Vice
Updated over a week ago

Statements

Recent Statement Enhancements

Improvements for the V2 statement generator

Written by Maggie Vice
Updated over a week ago

How do I configure donor statements?

Steps to configure the donor statement template

Written by Maggie Vice
Updated over a week ago

Creating the statement download page for your website

Steps to create the download page for donors receiving a statement link via email or text

Written by Maggie Vice
Updated over a week ago

How do I download a donor statement?

Steps to download a statement for an individual or an organization

Written by Maggie Vice
Updated over a week ago

How do I run bulk statements for donors?

Use the V2 statement generator to create a statement run and send statements through a variety of delivery options

Written by Maggie Vice
Updated over a week ago