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Check Scanner and Application Install
Check Scanner and Application Install

Steps to install your scanner and the Scan2 check scanning software

Tim Roberts avatar
Written by Tim Roberts
Updated over a week ago

The scanner that is supported in production with Vision2 is: 

  • Digital Check TellerScan TS240

Notes about Scan2

To use the new version of the check scanning application (Scan2) you will need to uninstall the previous version and install the new version. This will be a one-time requirement. Once Scan2 is installed, future releases will be automated.

Please note: the order of installing the new application and uninstalling the previous application does not matter, as they exist in different locations.

After the first install, when you launch the Scan2 application, you will see a popup like the one below if a newer version is available. Clicking the Update button will download the new version and launch the setup wizard that will walk you through the install process.

Install Your Check Scanner

If you are new to Vision2 Check scanning, you will need to install your scanner according to the manufacturer’s instructions before installing Scan2.

If you need a copy of the driver for your scanner, you can download from this link:

Install the Scan2 Application

Click the link below to download the Scan2 application installer:

Please note: The steps to download and launch the setup application may vary depending on your browser. Please scroll to the section for the browser you are using. When you have completed those steps, scroll down to the Resume Install section in this article.


  • For Chrome users: the download should appear in the bottom left-hand corner of your browser. Click the file name to start the setup wizard.

  • Scroll down to the Resume Install section of this article


  • Firefox users will see a popup. Click the Save File button

  • Then click the downloads icon in the upper right-hand corner of the browser

  • Click the Scan2.msi file

  • If you receive this warning popup message, click OK

  • Scroll down to the Resume Install section of this article.

Microsoft Edge

  • Microsoft Edge users may receive this popup. Hover your mouse over the warning link and click the points of ellipsis:

  • Then click the word Keep (no screen shot available)

  • If you receive this popup, click the Show more drop-down

  • Then click the Keep anyway link

  • Click to open the Scan2.msi file

Resume Install Steps

  • If you receive a windows defender warning, click the More Info link

  • Click Run anyway

  • If the setup wizard does not popup on your screen, click this icon on your task bar:

  • Click the Next button

  • If you receive a User Account Control message, click Yes (screen shot not available)

  • Click Finish

  • When the software install is complete, there will be a shortcut on your desktop titled Scan2. Double click the icon to launch the scanning application.

First Launch

  • Click the gear icon in the upper right-hand corner

  • In the Client Domain text box, enter your domain name

Please Note: The client domain will only need to be entered the first time you launch the application. Your client domain is the same as your V2 Admin portal subdomain.

For example: if your admin portal URL is, your client domain for the scanning software is mychurch.

  • The remaining settings should be pre-filled. Please Note: The Time Zone setting is the current time zone on your computer.

  • Click the Close button at the bottom of the settings page to save your changes.

  • Now you are ready to login with the same email address and password you use to login to the V2 Admin Portal

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