If you receive card or bank account payment information to process a donation, but do not have the donor name, you may be able to locate their profile using the last four numbers of their payment method.
Steps to Follow
Go to Finance > Payments > Use Simple Search
Enter the last 4 numbers into the search field and click Search
When the search results populate below the search box, click the Download Information button to open the results in Excel
Open the file and click the row with the column heading names
Click Sort & Filter
Click Filter from the menu that pops up
Scroll over to column AE and click the drop down arrow
From the list that pops up, un-check all items that do not end in the last 4 numbers you are looking for
You will need to review each of the profiles for the remaining items to see if you can find a match based on other information provided by the donor. You may also want to contact the donor to verify it is their donation before processing.
Please Note: this method works fairly well to find donors that have given with the payment method in the past. If they are a new giver or it is a new payment method, this process won't help.