Every giving opportunity on your website requires a web acknowledgement. Web acknowledgements are created on the giving source of each designation. A default giving source is automatically created for each designation you create on the Finance tab.
Instructions
You can access acknowledgements in two ways:
From the Designation:
Login to the V2 admin portal and navigate to: Finance > Designations > click the designation type (example: Funds) > Click the Designation Name link
Scroll down to the Marketing section and click the Default Giving Source link
From the Marketing tab:
Login to the V2 admin portal and navigate to: Marketing > Web Sources > Giving Sources or Pledge Sources
Click the Pencil next to the giving/pledge source you need to edit
Once you are on the Acknowledgement page:
In the Acknowledgements section, click the Edit button under Web
Click the Preview button
Click the Edit Template button
Click on the Body tag on the bottom of the form
This is the default message that will appear on the web page when the donor successfully submits their gift. You will want to keep this message short.
Under the edit box, you will find a list of template data that you can use to personalize the message your donor receives. For example: You can add the donor’s first name to the thank you line by placing the following between the words you and for: , #{{FirstName}},
Click Preview and Save
Verify that the acknowledgement appears as you expected
Click Save & Exit